Samsung at PCBC 2018

Samsung has had a strong presence in the US appliance scene for quite some time. Their growth in the retail appliance segment has been impressive to say the least. However, when it comes to builder sales, GE and Whirlpool have dominated this business for decades due in large part to their strong national logistics supported by a network of local and regional independent appliance distributors (such as Arizona Wholesale).

Now, Samsung is on a quest to gain a meaningful share of the home builder appliance business in the U.S. They have assembled an experienced builder sales team, led by some former Whirlpool builder division executives, and Samsung has devoted considerable resources to develop the programs required to penetrate the US homebuilder market. If there is any doubt that Samsung is serious about builder sales, let’s look at their presence at last month’s PCBC 2018. 

Floor Space at PCBC 2018:

Samsung and their subsidiary Dacor = 4,000 sq.ft.

GE, GE Profile, Monogram, Haier + Whirlpool, KItchenAid, Jenn-Air, Amana + Bosch, Thermador, and Gaggenau > Total ALL Brands = 4,000 sq. ft.

So Samsung and Dacor by themselves, had more floor space at the 2018 PCBC than most of the entire appliance industry combined. Seriously, if you’re a home builder you should at least ask yourself if Samsung products are right for your customers.

 Samsung has a strong appeal to Millennials, who are expected to make up 43% of all home purchasers by the end of this year. The new Chef Collection from Samsung is elegant and perfect for the technologically savvy Millenials. The lineup includes products that make sense to this cohort, such as Samsung’s Chef Collection Flex Duo Oven that comes with a smart divider that converts a single oven compartment into two compartments to cook food in one section at one temperature and food in the other section at at different temperature at the same time. Clever!

And of course, there’s the Samsung Family Hub refrigerator which is taking the industry by storm. This refrigerator is proof of the value of a connected appliance. With three cameras inside the refrigerator, if you’re in the grocery store, you no longer have to guess what you need to bring home.

In short, if you’re a builder, Samsung offers what your customer wants, and NOW Samsung has a comprehensive program to handle home builder requirements. With authorized service throughout the country, and a top notch distributor such as Arizona Wholesale, your service and logistic needs are covered. Call Arizona Wholesale today to find out how to get on board with Samsung Appliances.


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Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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The PCBC returns to San Francisco.

Appliance Manufacturers turn out to support the PCBC

On this past Weds. and Thurs. (June 27 and 28), San Francisco hosted the Pacific Coast Builder Conference. The PCBC is the largest builder trade show in the Western US. For most of the last decade, this event has switched back and forth between San Diego and San Francisco. Now, it has been announced that San Francisco’s Moscone Center will be the home for the PCBC for the foreseeable future. 

It’s a welcome return. Though one of the halls of San Francisco’s Moscone Center is undergoing a facelift from the outside, the inside hall has already undergone a welcome change. There is a large open seating and refreshment area directly in front of the exhibit hall allowing attendees and exhibitors to have breaks and mingle. It’s a huge improvement from the last time I was in San Francisco for the PCBC several years ago.

Here’s a list of the PCBC major appliance exhibitors arranged by the size of their exhibits:

Samsung – 2000 square feet

Dacor – 2000 square feet

GE/Haier – 2000 square feet

Electrolux – 1200 square feet

Whirlpool – 1200 square feet

LG/Signature – 1000 square feet

Gaggenau/Thermador/Bosch – 400 square feet

Viking – Not Participating

It was certainly evident that Samsung and Dacor (Samsung recently purchased Dacor) were out to make an impression with two of the three largest exhibits…and they did!

We can probably read a few things into the above exhibit size and presence at the PCBC, but shouldn’t overdo it. For example, in past years Sub Zero did not usually display at the PCBC, but might have function at a nearby hotel. On the other hand, Viking was a luxury brand exception by participating in past PCBC’s. However, Viking is now noticeable by their absence. I don’t know if we should read too much in either of these anomalies. In the case of Sub Zero, they may simply be attending PCBC because of their new Cove dishwasher launch. And since Viking has started participating in a big way in the national IBS, they may feel the PCBC is unnecessary.

It’s worth noting that GE had a superb wide open booth that was welcoming, and very builder friendly, with appliances arrayed in suites. The focus on kitchen suites is something production home builders appreciate because they only sell appliances to THEIR customers in packages. GE also showed a very nice looking apartment sized appliance package, branded with their parent company’s Haier name.

Whirlpool’s display was small compared to GE, especially for the brands they needed to cram into the space. Unfortunately, it was also very closed off with walls blocking entrance to booth and a maze-like display for their Jenn-Air brand. While I appreciate what they were going for, it made what would have been a crowded booth under any circumstances, even more cramped and uncomfortable. On the positive side, Whirlpool’s Sunset Bronze finish is stunning, and could be a welcome addition for home builders. In addition, Jenn-Air is sure to make some waves with it’s new product launch and cheeky ad campaign. Stay tuned for all the new product info from the 2018 PCBC.


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Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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New JennAir Line Debuts

JennAir is launching a full line of 70 appliances built for a new generation of modern luxury customers. Accompanying the new line is a complete rebrand with a new logo, a new tagline Bound by Nothing, and even a revised spelling from Jenn-Air to JennAir.

This new generation of luxury home owners are defined as “people who demand new interpretations and expressions of their dream kitchen”. JennAir has dubbed this cohort the Discerning Indulger. 

Of course, technology leads the way for today’s luxury customers and JennAir is not found wanting with a hi-tech app that stores recipes, communicates with a JennAir refrigerator to manage food inventory, and provides the oven with cooking directions.

As discussed in our previous blog Smart Connected Appliances in 2018JennAir is one of the appliance brands that is fully integrated with Google’s Nest thermostat to keep the kitchen cool and cozy.

Check back here often, as these exiting new products hit the market place throughout the year, and call or visit your nearest Arizona Wholesale Supply location for all your major appliance, floor covering, and window treatment needs.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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Smart Connected Appliances in 2018

Arizona Wholesale has the most complete selection of smart connected appliances for Arizona home builders and their customers. All of the major appliance brands used by production builders have appliances that fit the definition of smart connected appliances. 

SMART APPLIANCES

It’s important to note that all smart appliances are not necessarily connected but all connected appliances are also smart.

Without getting carried away with complex definitions, smart appliances have automatic operations and some type of programmability, usually through some type of user interface. Connected appliances are smart appliances that can be operated or monitored remotely. An oven that you can program to cook a 3 pound roast to medium rare is an example of a smart appliance feature. Of course, appliance manufacturers are continuing to add more advanced smart features to make their appliances more desirable than competitors.

SMART CONNECTED APPLIANCES

If you can open an app on your phone and set your oven to preheat to 350 degrees and then cook your roast to medium rare, then you have a smart connected appliance. 

Today, some connected ovens can communicate with Nest brand thermostats so that Nest will begin to lower the temperature in the kitchen as an advance response to the added heat from the oven. This is just one example of devices communicating with each other with no human involved.

Using devices such as Amazon’s Alexa or Google Assistant, a simple voice command, “Alexa preheat the oven to 350 degrees”, can save you the effort of even reaching for your smart phone. So clearly, there are benefits to having smart connected appliances.

However, suppose you program your oven from your office twenty miles away to preheat to 350 degrees so that you can put a roast in the oven as soon as you get home. To your dismay, you arrive home to a smoke filled kitchen because of the leftover pizza slices that you left in your oven last night.

And it’s not just your actions that should concern you. If you know how to say, “Alexa, preheat the oven to 350 degrees,”  how long will it take before your 3 year old says, “Alexa, preheat the oven to 350 degrees.” Beware of unintended consequences. Just like any new technology, it pays to think things through. Make smart connected appliances work FOR you by thinking through your use case.

For more information on major appliances, floor coverings, window coverings, water purification, or other needs for your home or project call the Arizona Wholesale location near you.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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Should you repair your major appliance or buy new?

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I recently wrote a blog about my experience getting a dishwasher serviced vs having it replaced. In this case, it was an easy decision because of my specific circumstances.

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However, there remains the general question, when should you choose to replace an appliance versus having it repaired? Depending on the product category, most major appliances today should last from 8 to 15 years. For example, refrigerators and ranges usually last longer than dishwashers and washing machines.

If your appliance breaks down in the first year, it’s likely to be under warranty so you definitely will want to have it repaired. In some cases, appliance parts have longer warranties, such as the 5 year parts warranty on my dishwasher’s control panel. In that case, it was worth it to pay the labor for the repair even though the dishwasher was 4 years old.

However, if you are on the hook for an expensive repair for a 5 year old appliance that has only an 8 year life expectancy, you might be far better off purchasing a new appliance, even if the repair means your old appliance is good for another 3 years.

Here’s why:

  1. How confident are you that your repair job isn’t going to be the first of many? Too often, one repair leads to another, and this is a rabbit hole you don’t want to go down.
  2. Are there additional costs or burdens associated with an appliance that isn’t working or is likely to fail soon. Suppose your refrigerator is beginning to act up. You may want to replace the refrigerator sooner rather than later so that you won’t also have to replace all the food. At a minimum, a broken washing machine, creates major inconveniences.
  3. A newer appliance may have advanced features that you find desirable. New “smart” appliances may tip the scale and make your decision easier to replace rather repair your existing appliance.

Either way, the folks at Arizona Wholesale are ready to help. Not only do they provide great service, but they also have the best selection and prices on major appliances, floor coverings, window treatments, and more.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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Column Refrigerators from Miele, Sub-Zero, and Dacor

We’ve chosen to highlight column refrigerators from three very different brands. European brand, Miele, is well known for their top performing diswhasher, but also has a great story on their column refrigeration. Sub-Zero literally invented the built-in refrigerator category, and with their extensive new refrigerator launch a few years ago, they easily have the most complete line of column refrigerators in the industry. A cooking brand, Dacor, introduced their column refrigerators only a couple of years ago, and they are already enhancing the lineup with a unique interior. Let’s take a quick look at the column refrigerator lineups from these three notable manufacturers.

Miele

Miele’s MasterCool column refrigerators are available in 3 widths 22“, 30”, and 36″. Laden with high end features, reviewers rate Miele high for its lighting, temperature control, and quiet operation. Exclusive to Miele is RemoteVision, a feature which allows Miele to remotely monitor your refrigerator’s performance and notify you if it needs service. As a brand, Miele is known for appliances with a long lifespan, and reliability.

Sub-Zero

Sub-Zero Columns

The name Sub-Zero is a giveaway for the brand that pioneered the built-in refrigerator category. With their massive re-launch of new refrigeration products beginning in 2014 Sub-Zero has the most complete line up of columns in the industry. From all refrigerator, all freezer, or combination units Sub-Zero can seemingly meet anyone’s needs. Widths available are 24“, 30”, and 36″. As you might expect, the Sub-Zero columns are loaded with popular features. Worth noting, is the Sub-Zero 2 year warranty, which is extended to 3 years if the product is installed by a certified installer.

Dacor

While Miele and Sub-Zero don’t lack for high end, custom features, Dacor will not be outdone. Their new column refrigerators are equipped with dual wi-fi enabled cameras that allow the user to examine the refrigerator contents using an app on his or her smartphone.

Choose from a handle or handle-free design, and open the refrigerator with a simple tap. The Dacor interior sports a high tech integrated LED lighting system that automatically adjusts the light to the external environment. Dacor has also introduced an exclusive porcelain model which features porcelain interior panels as well as porcelain crispers.

Dacor Porcelain Columns

There’s more, much more, to learn about these brands, and the other column refrigerators and freezers on the market. Call or visit one of the convenient Arizona Wholesale
locations today in Tucson, Phoenix, or Scottsdale.

Column Refrigerators, Freezers, and Wine Storage

While there are no official criteria or definitions for column refrigeration units, we’re going to define them as full-height, *built-in refrigerator, freezer, and wine units.

The main advantages to columns are the flexibility of capacity and location. Depending on the appliance brand, column widths include 18”, 22” (Miele), 24”, 30”, and 36”.  Smaller families might prefer an 18” wide freezer and a 30” refrigerator, while a larger family may want a 24” freezer and a 36” wide refrigerator. The two units may be placed next to each other in a side-by-side configuration below, or they may be used as bookends perhaps with workspace, a dishwasher, and a sink separating them. 

In the configuration below, an appliance wall features separate wine storage, freezer, and refrigerator.

 

 

 

 

 

Early on, European brands Miele, Gaggenau, and Thermador brands dominated the column refrigeration category. While all are made in the same factory in Turkey, the three brands have different features. Sub Zero, with their massive new refrigeration launch beginning in 2013, quickly became a major factor in column refrigeration. More recently, Bosch (parent of the Gagganau, Thermador brands) has added column refrigeration, as has GE Monogram. Other brands promoting columns are  Marvel, and the commercial oriented refrigerator brand Perlick.

As you might expect, purchasing separate units is likely to cost more than a single refrigerator/freezer unit. Nevertheless, columns are becoming increasingly popular. It appears that to be a member in good standing in the luxury category, brands must offer column refrigeration. Hence, Dacor and Jenn-Air have recently entered the fray with refrigerator columns, and GE Monogram has just announced a 120,000 square foot expansion at its Selma, Tenn. refrigerator plant for new column refrigerators and freezers.

*Frigidaire/Electrolux needs a mention here, because of their “all refrigerator” and “all freezer” configurations. However, they are not true built-ins, but what the industry considers counter depth models. This means that they can not be installed flush with the cabinet fronts.

COMING SOON:  Part 2 of this series on refrigeration focuses on key features of specific column refrigerator brands.

Be sure to visit Arizona Wholesale for all of your appliance, flooring, and window treatment needs.

I hope your new appliance fails.

Yes,  I hope your appliance fails. Here’s why:

Four years ago, my wife and I moved into a nice bungalow in Westbrook Village (Peoria). The house we purchased was a complete gut job inside. We added new paint, new floors, new fixtures, new baths, and a complete new kitchen including new appliances.

Arizona Wholesale outfitted us with new KitchenAid refrigerator, range, microwave oven, and dishwasher. We love our kitchen. However, we recently began to experience problems with our dishwasher. Then, it quit working entirely.

After a call to Arizona Wholesale, we set up a service appointment. Sergio, the technician, showed up in an Arizona Wholesale service van, a clean Arizona Wholesale shirt, and a well-organized tool box. He asked a few questions, and proceeded with a detailed diagnosis process. It was a thorough check of the machine, so it took a while, and when completed, Sergio informed me the diagnosis indicated that the dishwasher needed a new control panel.

“Oh no!” I knew that this was going to cost big bucks. I had already decided that rather than spend a small fortune on repairing the dishwasher, I’d replace it with a new dishwasher. Then Sergio told me that the dishwasher parts were covered under a 5 year warranty! My only cost would be the service call.

Fortunately, the parts were in stock locally, and we set up an appointment to have them installed the following week! Voila’, my new best friend, Sergio, showed up on time and with the needed parts.

Now, my KitchenAid dishwasher is up and running, and life is good!

But, you need to know more. From beginning to end, my dealings with Arizona Wholesale’s service department were first rate. They were friendly and courteous. Appointments were scheduled and kept on time. Sergio, was friendly, and polite, but at the same time he was businesslike and efficient.

So, I HOPE YOUR APPLIANCE FAILS, so you can find out for yourself what it is like to have such excellent service from Arizona Wholesale Supply.

Placement of New Appliances

Giving Your Appliances Some Space of Their Own

Bad things can happen if you don’t give your appliances the space that they need. Here are the most common occurrences of crowding an appliance.

1. You should not install a range or cooktop flush against a side wall. For sure, you don’t want to do this with a gas range or cooktop. Manufacturer directions are going to warn against it because of the fire hazard resulting when the flame from the gas burner is that close to a flammable wall. I’d argue that it’s also a bad idea to install electric ranges or cooktops against a side wall. Even if there isn’t a safety issue, it makes the two elements next to the wall not so useful for larger pots and pans.

2. Make sure that refrigerator doors swing open more than just 90 degrees. They need to open wide enough not only to give you access to the refrigerator’s contents, but also to allow inside drawers or compartments to slide out. Take into account that a protruding refrigerator handle bumping up to an adjacent wall may prevent a refrigerator door from opening far enough to grant full access to the refrigerator’s contents.

 

 

 

 

 

 

 

3. Corner installations of appliances can prevent adjacent doors or drawers from opening. For example, the dishwasher below might have worked just fine in this design if it had a recessed handle. However, the adjacent drawer cannot be opened in this instance.

I once showed this dishwasher quandry to a designer friend of mine. She quickly pointed out the cause of the problem. “This is the reason we have CKD’s. It’s a designer’s job to make sure that this doesn’t happen.”

Of course, there are sometimes tradeoffs to be made. Consider the refrigerator below. The refrigerator protrudes into the kitchen aisle. A counter-depth refrigerator could have been purchased instead of the full-depth model shown below, but they cost more and do not store as much food. It’s up to the customer, but it’s the salesperson or designer’s job to advise the consumer and let them make the decision.

 

 

 

 

 

For the best advice on purchasing major appliances consult a professional such as the sales advisors at Arizona Wholesale.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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New Appliance Color: Sunset Bronze

Stainless steel has been the dominant finish for appliances for some years now. Recently, appliance firms have added black stainless steel with some success. Now, Whirlpool is launching something new to their lineup Sunset Bronze appliances.

Whirlpool Sunset Bronze Refrigerator

The new color is described by Whirlpool as a brushed, satin finish with rose gold undertones. Observers have remarked that the appearance is indeed akin to the popular rose gold iPhone.

It’s a warm tone. You might even describe it as a subdued or even neutral tint. While referred to as a modern look, the subdued color seems to me to fit well in nearly any environment. It should be compatible with many different kitchen cabinet, countertop, and flooring choices. As an added benefit over older traditional Stainless Steel finishes, Sunset Bronze is a fingerprint resistant finish.

While the new finish will be initially available only in select models, there will be enough choices in each category so that homeowners can have a complete kitchen with matching Sunrise Bronze appliances.

Product is being produced now, and will be availalbe for consumers this spring. Contact Arizona Wholesale Supply now, and make arrangements for your own preview of Sunset Bronze.