Samsung at PCBC 2018

Samsung has had a strong presence in the US appliance scene for quite some time. Their growth in the retail appliance segment has been impressive to say the least. However, when it comes to builder sales, GE and Whirlpool have dominated this business for decades due in large part to their strong national logistics supported by a network of local and regional independent appliance distributors (such as Arizona Wholesale).

Now, Samsung is on a quest to gain a meaningful share of the home builder appliance business in the U.S. They have assembled an experienced builder sales team, led by some former Whirlpool builder division executives, and Samsung has devoted considerable resources to develop the programs required to penetrate the US homebuilder market. If there is any doubt that Samsung is serious about builder sales, let’s look at their presence at last month’s PCBC 2018. 

Floor Space at PCBC 2018:

Samsung and their subsidiary Dacor = 4,000 sq.ft.

GE, GE Profile, Monogram, Haier + Whirlpool, KItchenAid, Jenn-Air, Amana + Bosch, Thermador, and Gaggenau > Total ALL Brands = 4,000 sq. ft.

So Samsung and Dacor by themselves, had more floor space at the 2018 PCBC than most of the entire appliance industry combined. Seriously, if you’re a home builder you should at least ask yourself if Samsung products are right for your customers.

 Samsung has a strong appeal to Millennials, who are expected to make up 43% of all home purchasers by the end of this year. The new Chef Collection from Samsung is elegant and perfect for the technologically savvy Millenials. The lineup includes products that make sense to this cohort, such as Samsung’s Chef Collection Flex Duo Oven that comes with a smart divider that converts a single oven compartment into two compartments to cook food in one section at one temperature and food in the other section at at different temperature at the same time. Clever!

And of course, there’s the Samsung Family Hub refrigerator which is taking the industry by storm. This refrigerator is proof of the value of a connected appliance. With three cameras inside the refrigerator, if you’re in the grocery store, you no longer have to guess what you need to bring home.

In short, if you’re a builder, Samsung offers what your customer wants, and NOW Samsung has a comprehensive program to handle home builder requirements. With authorized service throughout the country, and a top notch distributor such as Arizona Wholesale, your service and logistic needs are covered. Call Arizona Wholesale today to find out how to get on board with Samsung Appliances.


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The PCBC returns to San Francisco.

Appliance Manufacturers turn out to support the PCBC

On this past Weds. and Thurs. (June 27 and 28), San Francisco hosted the Pacific Coast Builder Conference. The PCBC is the largest builder trade show in the Western US. For most of the last decade, this event has switched back and forth between San Diego and San Francisco. Now, it has been announced that San Francisco’s Moscone Center will be the home for the PCBC for the foreseeable future. 

It’s a welcome return. Though one of the halls of San Francisco’s Moscone Center is undergoing a facelift from the outside, the inside hall has already undergone a welcome change. There is a large open seating and refreshment area directly in front of the exhibit hall allowing attendees and exhibitors to have breaks and mingle. It’s a huge improvement from the last time I was in San Francisco for the PCBC several years ago.

Here’s a list of the PCBC major appliance exhibitors arranged by the size of their exhibits:

Samsung – 2000 square feet

Dacor – 2000 square feet

GE/Haier – 2000 square feet

Electrolux – 1200 square feet

Whirlpool – 1200 square feet

LG/Signature – 1000 square feet

Gaggenau/Thermador/Bosch – 400 square feet

Viking – Not Participating

It was certainly evident that Samsung and Dacor (Samsung recently purchased Dacor) were out to make an impression with two of the three largest exhibits…and they did!

We can probably read a few things into the above exhibit size and presence at the PCBC, but shouldn’t overdo it. For example, in past years Sub Zero did not usually display at the PCBC, but might have function at a nearby hotel. On the other hand, Viking was a luxury brand exception by participating in past PCBC’s. However, Viking is now noticeable by their absence. I don’t know if we should read too much in either of these anomalies. In the case of Sub Zero, they may simply be attending PCBC because of their new Cove dishwasher launch. And since Viking has started participating in a big way in the national IBS, they may feel the PCBC is unnecessary.

It’s worth noting that GE had a superb wide open booth that was welcoming, and very builder friendly, with appliances arrayed in suites. The focus on kitchen suites is something production home builders appreciate because they only sell appliances to THEIR customers in packages. GE also showed a very nice looking apartment sized appliance package, branded with their parent company’s Haier name.

Whirlpool’s display was small compared to GE, especially for the brands they needed to cram into the space. Unfortunately, it was also very closed off with walls blocking entrance to booth and a maze-like display for their Jenn-Air brand. While I appreciate what they were going for, it made what would have been a crowded booth under any circumstances, even more cramped and uncomfortable. On the positive side, Whirlpool’s Sunset Bronze finish is stunning, and could be a welcome addition for home builders. In addition, Jenn-Air is sure to make some waves with it’s new product launch and cheeky ad campaign. Stay tuned for all the new product info from the 2018 PCBC.


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Smart Connected Appliances in 2018

Arizona Wholesale has the most complete selection of smart connected appliances for Arizona home builders and their customers. All of the major appliance brands used by production builders have appliances that fit the definition of smart connected appliances. 

SMART APPLIANCES

It’s important to note that all smart appliances are not necessarily connected but all connected appliances are also smart.

Without getting carried away with complex definitions, smart appliances have automatic operations and some type of programmability, usually through some type of user interface. Connected appliances are smart appliances that can be operated or monitored remotely. An oven that you can program to cook a 3 pound roast to medium rare is an example of a smart appliance feature. Of course, appliance manufacturers are continuing to add more advanced smart features to make their appliances more desirable than competitors.

SMART CONNECTED APPLIANCES

If you can open an app on your phone and set your oven to preheat to 350 degrees and then cook your roast to medium rare, then you have a smart connected appliance. 

Today, some connected ovens can communicate with Nest brand thermostats so that Nest will begin to lower the temperature in the kitchen as an advance response to the added heat from the oven. This is just one example of devices communicating with each other with no human involved.

Using devices such as Amazon’s Alexa or Google Assistant, a simple voice command, “Alexa preheat the oven to 350 degrees”, can save you the effort of even reaching for your smart phone. So clearly, there are benefits to having smart connected appliances.

However, suppose you program your oven from your office twenty miles away to preheat to 350 degrees so that you can put a roast in the oven as soon as you get home. To your dismay, you arrive home to a smoke filled kitchen because of the leftover pizza slices that you left in your oven last night.

And it’s not just your actions that should concern you. If you know how to say, “Alexa, preheat the oven to 350 degrees,”  how long will it take before your 3 year old says, “Alexa, preheat the oven to 350 degrees.” Beware of unintended consequences. Just like any new technology, it pays to think things through. Make smart connected appliances work FOR you by thinking through your use case.

For more information on major appliances, floor coverings, window coverings, water purification, or other needs for your home or project call the Arizona Wholesale location near you.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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New Appliance Color: Sunset Bronze

Stainless steel has been the dominant finish for appliances for some years now. Recently, appliance firms have added black stainless steel with some success. Now, Whirlpool is launching something new to their lineup Sunset Bronze appliances.

Whirlpool Sunset Bronze Refrigerator

The new color is described by Whirlpool as a brushed, satin finish with rose gold undertones. Observers have remarked that the appearance is indeed akin to the popular rose gold iPhone.

It’s a warm tone. You might even describe it as a subdued or even neutral tint. While referred to as a modern look, the subdued color seems to me to fit well in nearly any environment. It should be compatible with many different kitchen cabinet, countertop, and flooring choices. As an added benefit over older traditional Stainless Steel finishes, Sunset Bronze is a fingerprint resistant finish.

While the new finish will be initially available only in select models, there will be enough choices in each category so that homeowners can have a complete kitchen with matching Sunrise Bronze appliances.

Product is being produced now, and will be availalbe for consumers this spring. Contact Arizona Wholesale Supply now, and make arrangements for your own preview of Sunset Bronze.

Colorful Appliances in 2017

Choose Stainless Steel Appliances or GO BOLD

Red Bertazzoni

We've been following and reporting on appliance colors for years. Here's one from 2015:

Appliance Colors Over a Lifetime

And now here's an update for 2017:

Modern major appliances trace back to the Post WWII era. In the 50's nearly all major appliances were white. Later pink and turquoise began to make their mark, and were popular throughout the 60s. In the 70's Harvest Gold, Avocado, and Coppertone were popular. They eventually morphed into Harvest Wheat, Fresh Avocado, and Coffee. Almond was added and became very popular through the 80's though appliance manufacturers tried to mix things up with 2 new colors that failed miserably – Silver and Sand.

Harvest-Gold

Harvest Gold Drop-In Range

Now, we're in the middle of a resurgence of color choices in appliances. BlueStar, a specialty cooking products manufacturer offers over 250 colors and finishes. Italian appliance manufacturer, Bertazzoni, also has a wide selection of appliance colors. Meanwhile, Viking Range Co. offers a smaller, manageable selection of colors.

To keep things in perspective, here are the results from a 2016 survey by Houzz:

“A whopping 75 percent of those surveyed were going with stainless for the new appliances in their updated kitchens. (White came in at 10 percent and black at 8 percent.)”

Most new appliance sales come from either new home sales or one off replacement sales. Buyers purchasing from production home builders are offered a very limited selection of popular colors. For individual appliance replacement sales, buyers will try to match the appliance color with their existing kitchen appliances.

We might be able to go with White, Black, or the popular Stainless Steel, including some smudge proof Stainless Steel options. GE offers a very interesting and competitively priced appliance finish, Slate. KitchenAid and now some other brands are offering a new appliance finish/color Black Stainless Steel. Mostly black in color, but with the grain and hue of stainless steel Black Stainless Steel is gaining steam. Samsung's Black Stainless Steel is somewhat shiney gray/black and others are more black with the stainless finish visible through the black..

The Big Three appliance manufacturers: Whirlpool, GE, and Frigidaire/Electrolux don't build appliances in Ferrari Red, or Pantone's color of the year for 2017 Greenery. But, if we only looked at the top 5-10% of appliance sales we'd likely find luxury brands that offer more variety in color selections.

BlueStar Range

BlueStar Range

Here are some colorful finshes on Houzz:

Colorful Finishes

Check out all the latest colors and finishes in person by making an appointment with one of the appliance consultants at Arizona Wholesale.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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Smart Appliances for 2017

Have internet appliances finally arrived?

Smart Refrigerator from Samsung

In 2000 at the CES (Consumer Electronics Show), LG Electronics introduced the first internet-enabled refrigerator. The refrigerator had a color TV screen on the outside along with many hi-tech features, and a price tag around $20K. About the same time Electrolux launched the ScreenFridge. In 2006, Electrolux tried again with a more deluxe version, and in 2007 Whirlpool showed a new CentralPark Connection, a data hub and entertainment center that plugs into the refrigeration. While none of these were successful, appliance manufacturers have not given up, and the new improved versions show a lot of promise, and a much lower price. Here's one model from Samsung that appears to be gaining steam.

Samsung Refrigerator

Samsung Family Hub
RF28K9580SR/AA
28 cu. ft. 4-Door Flex™ Refrigerator with Family Hub™

1. Built-in cameras for food management, calendars, notes and photo sharing

2. Food Management
Wherever you are, see what’s in your Family Hub™ thanks to three built-in cameras accessible from your mobile device. Or stay home, find new recipes and shop online using your Family Hub's™ 21.5″ touchscreen.

Internet Enabled

3. Entertainment
Don’t miss a beat – stream music to the Family Hub’s™ built-in speakers or mirror your smart TV* on the stunning, 21.5″ touchscreen. And with apps like Pandora and Tune-in Radio, your kitchen truly becomes your command center.

4. Family Connection
Share your family’s calendars, photos and notes from your mobile device or directly on the Family Hub.

Learn more about this high-tech wonder, make an appointment with your designer or builder to visit one of our showrooms for a personal demonstration. The future is here today at Arizona Wholesale.

*Visit the Arizona Wholesale Houzz page and view our Project Section with a Samsung Kitchen.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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Jeff Smith in Phoenix, AZ on Houzz

 

 

New Appliance Ideas that Flopped

*Three Appliance Industry Epic Fails

During a career in the major appliance industry I've witnessed the introduction and growth of many great new products such as microwave ovens, convection ovens, induction cooktops, steam washers and dryers, french door refrigerators, and professional ranges for the home.

There have been a number of product flops, too. Here are three notable failures over the last two decades.

Continue reading “New Appliance Ideas that Flopped” »

Mattamy Homes Testimonial

Mattamy Homes Testimonial

Our team at Arizona Wholesale just LOVES getting testimonials from our customers. This testimonial is a little different. It's a testimonial from a new home buyer at one of our valued home builder customers, Mattamy Homes. We're delighted to supply Mattamy Homes with a great selection of Whirlpool and KitchenAid appliances, and to also represent Mattamy Homes through our unique Design Center center services. Here's what this home buyer had to say about their purchase experience:

I don’t often write letters of appreciation, but wanted to let corporate know how nice it is to meet such wonderful people who work for Mattamy…….from Lynn Lott and Mike Collins, to Mary Kay the design consultant, all the way to Paul and Bryan, the “builders”……………….you can tell immediately that the Mattamy organization is “picky” about hiring these folks …………….EVERY ONE we have come in contact with has been nothing but gracious………….and you have no idea how much that means on the consumer end of the deal…………………………I hate to say it, but customer service in every industry is at an all time low, and your people here in Tucson are certainly the exception……………….to the person, they have been accommodating, friendly, eager to answer the myrid of questions, etc. etc. Even the sub- contractors are so nice………when you do a drive-by they all wave, and seem so happy and enthusiastic about their jobs!

Kudos to all the Mattamy folks in Tucson, and the Arizona Wholesale team members who helped these customers along with their home buying experience.

If you're one of our builder customers, contractor, remodeler, designer, or end user home owner email us a note, and attach a photo if possible. You may be the next happy buyer featured here!


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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Tips for Selecting Appliances

Appliance Help for New Homebuyers

Arizona Wholesale Supply is Arizona's Leading Builder Distributor

Appliance-Package

New homebuyers have to make a lot of choices when selecting all the finishes, and products that go into their dream home. Fortunately, production home builders preselect options and upgrades that are suitable for their homes. Even so, making appliance selections can be very challenging. Here are a few tips in choosing appliances:

  1. Narrow the field. If your builder has a list of models and packages that are available to you, part of your work is already done. Don't waste time looking at brands or models that aren't available for the home you are purchasing. Even If you are building a custom home, there will still be some constraints based on the size of your kitchen, location of gas, water, and electric lines, etc.

  2. Budget and plan accordingly. If it's been a number of years since you purchased major appliances, get prepared for some sticker shock. Today's appliances will save money on energy usage, and still are a very good buy when factoring inflation over the years. However, when you want a built-in refrigerator, combo ovens, and other premium appliances such as wine storage units, built-in warming drawers, steam ovens and coffee makers, you're going well into 5 figures ($XX,XXX.XX).

  3. Consider brands. At Arizona Wholesale Supply, we carry the popular priced major production brands GE, Whirlpool, and Frigidaire (Electrolux). We also are your supplier for upscale brands, such as GE Profile, Electrolux, KitchenAid, and Bosch, as well as a host of luxury brands such as Jenn-Air, Monogram, Viking, SubZero-Wolf, Thermador, Miele and many more. Most production home builders offer selections from only a single brand or two, and even semi-custom builders usually stick with a few preferred brands. For that matter, new home buyers tend to pick most or all their appliances from a single brand that they prefer. It not only narrows choices to products that the buyer is going to be comfortable with, appliance brands tend to have matching handles, knobs, etc.

  4. Work with a professional. Arizona Wholesale Supply consultants have many years experience with home builders, designers, and new home buyers. If your builder or design professional is one of the many that we supply, you can make an appointment at one of our locations to select your appliances.

Arizona Wholesale Supply is a family owned company, based right here in Arizona, and we've been at this for over 70 years.


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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3 Prong to 4 Prong Dryer or Range Cord

Proper Install of Your Dryer or Range Cord

It's not unusual for home owners to confront problems when they find that the 4 prong plug for their new electric range or dryer won't fit the 3 hole receptacle in the wall. Alternatively, they may find that the 4 hole wall receptacle in their new house won't match up with the 3 prong plug on their old electric dryer or range.

This mismatch occurs because in the mid 1990's homes had 3 wire systems that had two “hot” wires (red and black) and a single neutral/ground wire. In 1996, the National Electrical Code was updated to require new homes to be built with a safer 4 wire configuration with separate ground and neutral wires.

So today, your new 4 prong electric dryer cord won't fit in an older 3 prong wall plug. The solution is simple. You will need to switch to a 3 prong dryer cord. The same is true for mismatched range cord and wall receptacle. Here are three important points to keep in mind:

  1. If a cord's plug, and the wall receptacle don't match, you must change the cord, not the wall receptacle.

  2. Dryer hookups and range hookups are configured differently. A dryer cord plug won't work in a range wall receptacle, nor will a range cord plug fit a dryer receptacle.

  3. The current 4 wire system has red and black wires just as before, plus a white neutral wire, and a green or bare wire for the ground.

The move to a 4 wire system was an important safety improvement. However, you can tell from above, that the conversion from a 3 prong vs 4 prong configuration on the plugs can be a bit of a hassle. Even after 20 years, this still can be an issue if you have or move into an older house.

Now that you know what needs to be done, you should also know that range and dryer cords do not come attached with a new appliance. If you are installing yourself, you'll need to know how to attach the cord to the appliance. Below is a link to a Whirlpool video demonstrating how the 4 wire cords are to be hooked up:

How to install a 4 wire supply cord to your dryer

Of course, when Arizona Wholesale Supply is delivering and installing your new appliances we'll bring the correct cord with us!


Appliances, floor coverings, window treatments, and more

Arizona Wholesale

Phoenix 602 258-7901, Scottsdale 480 596-0092, Tucson 520 795-4663

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